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Case Code: ITSY093
Case Length: 9 Pages 
Period: 2004-2017     
Pub Date: 2017
Teaching Note: Available
Price:Rs.400
Organization : McDonald’s
Industry : Fast food retail
Countries : US; Global
Themes: Management Information Systems  
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Information Systems at McDonald’s

 
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ABOUT MCDONALD’S

 
As of 2017, McDonald’s was one of the world’s largest restaurant chains. The company had its roots in a small fast food joint started by two brothers named Richard James McDonald and Maurice James McDonald in San Bernardino, California in 1940. A businessman Ray Croc was associated with the rapid growth of the fast food retail chain in the US and globally in the subsequent years. It took 33 years for McDonald’s to open its first 10,000 restaurants. While it touched the 20,000-restaurant mark in mid-1996, the total surpassed 23,000 by the end of 1997. McDonald’s celebrated its 50th anniversary on April 15, 2005...
 
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